Privacy Policy
Veyron Camps & Restoration LTD, doing business as Veyron Camps & Restoration (“we,” “us,” or “our”), cares about your privacy and recognizes the importance of protecting your personal information. This Privacy Policy describes the types of information we may collect during your visit to our websites, use of our mobile applications, and during any other interactions you may have with us in connection with our business (collectively, the “Services”). The Privacy Policy also describes how we use, protect, and disclose your information, and your choices regarding that information.
Personal Information
We collect, use, and disclose various types of personal information. For the purposes of this Privacy Policy, “Personal Information” means information about an identifiable individual. It does not include anonymous or aggregated information or certain publicly available information.
Your Consent
BY PROVIDING YOUR PERSONAL INFORMATION TO US, YOU CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS SET OUT IN THIS PRIVACY POLICY.
We may use and disclose your personal information in accordance with the consents you provide to us, whether express or implied, as well as those that may be set out in this Privacy Policy.
Form of Consent
When we collect, use or disclose your personal information, we will generally obtain your consent. Most of the time, we will obtain your consent before or at the same time as we collect your personal information. However, in some cases, we may ask for your consent after we have collected your personal information if we wish to make an additional use or disclosure of your personal information where we do not already have your consent for that new use or disclosure.
Depending on the circumstances, your consent may be express or implied. Express consent would arise if you specifically consent to a particular treatment of your personal information. Express consent may be given orally, electronically, or in writing.
Implied consent may be inferred from the circumstances, and in particular where the uses and disclosures are apparent at the time we collect the personal information. For example, if you send us an email requesting certain information, we will use your email address to send you the requested information without asking you whether we may use the email address for that purpose; your consent will be implied in those circumstances. We will also assume your consent to the collection, use, and disclosure of your personal information for a particular purpose if you voluntarily provide the information for that purpose.
This Privacy Policy also describes certain instances in which we may collect, use, and disclose your Personal Information. By providing Personal Information in connection with the Services, we will assume that you have consented to the collection, use, and disclosure of Personal Information in accordance with the terms set forth in this Privacy Policy, unless you inform us otherwise. For greater certainty, if you do not consent to certain collection, use and disclosure of your Personal Information, it may limit how you can use the Services and otherwise interact with us.
Certain personal information we collect, where we collect it, why we collect it, and with whom we share it
The following table describes certain categories of personal information we may collect about you; and, for each category, where and why we collect it, and the categories of entities with whom we may share your personal information. By providing us with personal information, we will assume that you have consented to the collection, use, and disclosure of personal information in accordance with the following table, unless you inform us otherwise.
| Categories of personal information | Source Categories | Purpose(s) of collecting personal information | Categories of third parties with whom personal information is shared for commercial purposes |
| Personal identifiers, such as name, postal address, Internet Protocol address, email address, social security numbers, emergency contact information, or other similar identifiers | -Individuals directly -Insurance companies | -Providing products and services -Responding to consumer queries -Marketing -Security processes -Human resources functions -Recruitment -Restoration of property -Insurance claims and claims assessment | Service Providers (Vendors who provide services to us in connection with the operation of our business, including vendors who process payments, perform human resources functions, verify customer information, manage customer information, provide security services, store cloud-based data, host our website and assist with other IT-related functions, advertise and market our and our affiliates’ products and services, provide analytics information, and facilitate conferencing, legal, and accounting services, among other business functions) Insurance companies and adjusters Employee benefits administrators and providers |
| Property and damage, including photos | -Individuals directly -Insurance companies and adjusters -On-site evaluation | Property restoration Insurance claims and claims evaluation | Service Providers (Cleaning, Restoration and Construction Services, Job Cost Estimator and Job Tracking Tools) Insurance Companies and Adjusters |
| Sensitive information, such as gender, age, disability status, pregnancy status, citizenship, medical condition, physical or mental disability | -Employees | Human Resources Functions | Service providers |
| Professional or employment information, such as information about previous employers, employment history, skills, educational background, and references. | -Job seekers -Employees -Recruitment agencies or platforms -Referral sources | Human Resources Functions Hiring | Service providers |
| Commercial information: such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | -People who interact with our website and mobile applications | Supply of products and services Internet Marketing | Service providers |
| Information about your activity on the Internet or other electronic networks, including browsing and search history | -People who interact with our website and mobile applications -Employees | Security processes Supply of products and services Internet marketing | |
| Educational information | -Job seekers -Employees -Recruitment agencies or platforms -Referral sources | Human Resources Functions Hiring | Service providers |
| Audio information | -People who call our customer service line | Quality assurance and training |
Service Providers
We may engage certain service providers. Those service providers may provide services to us to assist us in our activities. Other service providers may provide services directly to you upon request. As such, it may be necessary to disclose your personal information to these service providers. Some instances in which we may provide your personal information to a service provider are set out in the table above.
We will take steps to ensure that these service providers use and disclose your personal information only as necessary to provide the services, and that they adhere to the terms of this Privacy Policy.
Storage and Processing of Information Outside of Canada
Some of our affiliated companies are located in the United States. In addition, some of our service providers are located outside of Canada. As such, we may transmit your personal information to our affiliated companies and third parties located outside of Canada to assist us in the operation of our business. By providing us with personal information, you consent to the delivery and storage, processing and handling of your personal information outside of Canada. Please note that many governments around the world may require organizations under their jurisdiction to hand over to the government information, including personal information, that is under the control of that organization. This is often done without notice to or consent of the affected individual.
Marketing
With respect to each of the categories of personal information we collect, as set out in the table above, we may use your personal information to market products and services that we believe may be of interest to you, including our own products and services as well as those of our affiliates and third parties.
Additional information about our collection, use and sharing of personal information
Privacy law permits or requires the collection, use and disclosure of personal information without the individual’s knowledge or consent in certain circumstances. We reserve the right to collect, use and disclose your personal information in these circumstances without your knowledge or consent, including in one or more of the following circumstances: to comply with legal obligations; when we believe in good faith that an applicable law requires it; at the request of government authorities or other third parties conducting an investigation; to detect and protect against fraud or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety or security of our business, third parties, visitors to our websites and mobile applications, or the public.
We may monitor your use of our websites and mobile applications to ensure proper use and operation of the same and your compliance with the terms of use related to our websites and mobile applications or other related agreements and in connection with protecting the security of our business, computer systems, software, personal information and data.
We may also share personal information with any person to whom we transfer any of our rights or obligations under any agreement, or in connection with a sale, merger or consolidation of our business or other transfer of our assets, whether voluntarily or by operation of law, or who is deemed to be our successor or assignee.
Our Use of Cookies and Analytics
We may send text files (e.g., “cookies” or other cached files) or images to your web browser. Such text files and images are used as a technical convenience to store information on your computer. For example, we may use a cookie to store form information you have entered so that you do not have to re-enter such information. We may use the information stored in such text files and images to personalize your experience on this website and to monitor the use of this website. You can set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. If you block cookies, you may not be able to access certain parts of this website. You can disable cookies on your computer system by following your browser’s instructions or at www.youradchoices.com.
Google Analytics
We use Google Analytics to evaluate the use of our website. Google Analytics uses cookies and other identifiers to collect information such as how often users visit the website, which pages they visit, when they do so, and what other websites they visited before visiting our website. Google Analytics may collect your IP address, data relating to the device/browser you are using, and other information about your use of our website. Google Analytics provides us with statistical information about the use of our website. We use this information to understand our visitors and to improve the website. We cannot associate this information with any particular visitor.
Google Analytics collects information about your activities on our website and may associate it with other information they may have collected and they may use all of this information for their own marketing purposes. Please see https://policies.google.com/technologies/partner-sites for more information about Google’s privacy practices with respect to websites that use Google services.
Do Not Track
“Do Not Track” is a privacy preference that users can set in certain web browsers. We do not honor automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.
Personal Information of Minors
Our products and services are not directed to children under the age of 13, and we do not knowingly collect or sell the personal information of children under the age of 16.
How We Keep Your Personal Information Secure
We implement and maintain reasonable security appropriate to the nature of the personal information we collect, use, retain, transfer, or otherwise process. Our reasonable security program is implemented and maintained in accordance with applicable law and relevant standards. However, there is no such thing as perfect security, and reasonable security is a process that involves risk management rather than risk elimination. While we are committed to developing, implementing, maintaining, monitoring, and updating a reasonable information security program, no such program can be perfect; in other words, not all risk can be reasonably eliminated. Data security incidents and breaches may occur due to vulnerabilities, criminal exploits, or other factors that cannot be reasonably prevented. Accordingly, while our reasonable security program is designed to manage data security risks and thereby help prevent data security incidents and breaches, the occurrence of a given incident or breach cannot be assumed to be the result of our failure to implement and maintain reasonable security.
Personal information of third parties
You may not provide us with any personal information of others unless you have the consent of those persons or are permitted by law to provide us with their personal information.
Requests for access to personal information
Upon your written request, we will provide you with:
Access to your personal information (if any) in our custody or control
Information about the purposes for which your personal information in our custody or control has been and is being used by us
The names of the persons to whom we have disclosed and are disclosing your personal information and the circumstances in which
All requests may be subject to reasonable fees and disbursements. Where appropriate to do so, we may require payment in advance of a deposit or the full costs of responding to a request for access to personal information.
Requests must be made in writing
We require all access requests to be made in writing and signed by the requester. We require sufficient information and details from the requester to verify their identity, properly locate the information and respond to the request. Limits on Individual Rights to Information
A person’s ability to access his or her personal information under our control is not absolute. We reserve all rights not to disclose personal information, or its existence, in certain circumstances. For example, we may not disclose personal information when:
It is reasonable to expect that disclosure would threaten a person’s physical or mental health or safety
Disclosure would reveal personal information about another person
Disclosure of the information would reveal confidential business information
The personal information was collected by us for a legal investigation or proceeding
Requests for correction of personal information
At your request, we will correct errors or omissions in your personal information when that information is in our custody or control. We require that all such requests be made in writing and signed by you. We may request sufficient information and details from the person concerned to verify his or her identity, properly locate the information, and respond.
If you make such a request, we will:
Correct personal information and, if it is reasonable to do so, send correction notices to any third party to whom we disclosed the incorrect information; or
Decide not to correct personal information, but instead retain a record that a correction was requested but not made.
Corrections or amendments will rarely, if ever, be made to opinions, including expert or professional opinions, unlike factual information, which can be corrected if an error occurs.
Our Commitment to Respecting Your Rights
If you exercise any of your rights described in this Privacy Policy, we will continue to treat you fairly.
Changes to this Privacy Policy
We will review and update this Privacy Policy as necessary to keep up with rules and regulations, new technologies and security standards, and changes in our business and privacy practices. We will post the updated Privacy Policy on the Website and update the Privacy Policy modification date set forth at the top of the Privacy Policy. In certain cases, and if the changes are material, we will post a notice of the amended Privacy Policy on our website and may notify you by email if we have your email address.
Limited Nature of This Privacy Policy
Nothing in this Privacy Policy is intended to create a contract or agreement between you and us, and you may not rely on it as such.
Accessibility
We are committed to ensuring that our communications are accessible to people with disabilities. To make requests related to accessibility or to report obstacles, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or to request a copy of this Privacy Policy in another format, please contact us: veyroncamps@gmail.com
